HENSOLDT Academy - Staying Professional

Every mission depends on high-performance equipment and staff competence. HENSOLDT is your reliable partner to teach new skills and technologies, improving employee performance to operate and maintain your HENSOLDT products and systems in a safe and efficient way.

We provide target-group-oriented standard training courses for operators, maintainers/technicians and administrators, that can also be customized to your specific needs. Our instructor-led learning portfolio has been systematically designed to support the operational efficiency and provide cost and time-efficient competence development - select the right one from our training building blocks.

Your Needs
- Skilled personnel to operate and maintain your system in a safe and efficient way
- Enhance skills of your personnel to increase the availability of your system (reduce MTTR)
Our Solution
- Provisioning of target group oriented training for operators, maintainers and administrators which can also be customized to specific needs.
- Training service ranges from basic technology training through to special solutions for refresher and follow-on training and coaching
- Focusing on hands-on lessons on the system or simulation-based training equipment
Your Benefits
- Ensure an efficient and safe system operation. Secure investment by proper maintenance of your system
- Increased system availability based on qualified personnel
- Sustainable investment of time and money in demand-oriented qualification

Training Levels

Our trainings are target group oriented. We provide a modular training concept where we have defined three qualification levels and two learning paths for operators and technicians/maintenance personnel.

Basic Level

The Basic Level trainings familiarize operators and technicians/maintainers with the equipment and provide a technical overview of the product and its structure, e.g. for Project Managers. This level is comparable to Organizational Level Maintenance (OLM) or Level 1 Maintenance trainings.

Standard Level

To achieve the Standard Level, we enable participants to work without supervision in standard situations. We train technicians in maintenance tasks up to Line Replaceable Unit (LRU) replacement. This course is comparable to Intermediate Level Maintenance (ILM) or Level 2 Maintenance trainings.

Operators will learn to perform their standard assignments and to operate the product in full functional scope without higher-level assistance.

At the Advanced Level courses participants are trained to perform as full experts in their operational or technical area. The combination of in-depth knowledge and hands on experience allows the participants to provide technical supervision of Standard Level tasks.

The Advanced Maintainer Training includes the managing of tasks beyond standard maintenance and may require the use of special tools and test equipment. This course is comparable to Depot Level Maintenance (DLM) or Level 3 Maintenance trainings.

The Advanced Operator Training is designed to provide capabilities in the area of system supervision as well as operational configuration and administration.

Skill Levels for Modular Training Concept

Basic Level

Standard Operator Level

Advanced Operator

Standard Technician Level

Advanced Technician Level

Name the basic techniques and major functional concepts of the product
Operate the product in standard mode
Perform simple functional checks and maintenance tasks
Issue failure / Incident reports
Explain product structure and identification scheme
Take account of possible hazards, safety instructions and measures
Use technical documentation properly
Understand and apply proper security measures (including denial)

Able to work without assistance
Operate the product in full functional scope
Operate product via standard GUI
Maintain standard environmental data sets (e.g. weather, coordinates, blanking)
Perform backup of operational data

Able to support colleagues
Perform backup recovery of operational data
Maintain and adjust (optimize) special environmental data sets (e.g. system environment, interfaces)
Assign and administer user access, rights and roles

Able to work without assistance
Problem is clear before assignment
Execute trouble shooting on standard issues
Perform standard preventive maintenance
Perform replacement of Line Replaceable Units (LRUs)
Operate standard tools and test equipment

Able to support colleagues
Solves complex problems
Can work on problems unknown before assignment
Adjust product/system configuration in standard situations
Recovers SW and execute SW updates (patches)
Operate special tools and test equipment

Training Portfolio

You can choose your desired training per category, skill level or product. Our trainings convey all important theoretical knowledge, but also include many practical exercises, increasingly within the more advanced courses. The standardized trainings shown in this overview can be adjusted to your needs on request.

For the best learning effect we generally suggest to perform the trainings at your facilities on your own equipment. Upon request we offer trainings at our facilities as well. Our courses are planned on a basis of 8 training units (of 45 minutes each) per day, but can be adapted to your requirements. All training classes will be held in English. The training documentation will be provided in English only, unless requested otherwise.

In case an interpretation from English to another language is needed, the training duration may have to be adapted accordingly.
Each participant receives a training certificate.

Technology Trainings

Our Technology Trainings are intended to convey an introduction to technologies or standards without focus on specific products, e. g. for air traffic surveillance.

These classroom courses are designed for novices as well as for experienced staff, who wish to stay up-to-date on the latest developments in their areas of interest.

Technology Trainings

IFF/SSR & Mode S Basics

Technology Training Radar

Mode S Clustering Basics

Technology Training Radar

Mode 5 Basics

Technology Training Radar

Product Trainings

Our Product Trainings provide the essential knowledge along defined skill levels related to your HENSOLDT products and systems.

We hereby differentiate three consecutive levels of knowledge for operators and technicians/maintainers.

In advance to each training, we assess the participants’ knowledge level based on the necessary preconditions for each skill level. Each training is followed by an assessment of the learning experience.